The standard BCF Gift Card is the quick and easy gift for all occasions. Available in store and online, its the ticket to letting your loved one loose to choose all the gear they need.
Merchant general terms and conditions
Gift Card may not be used for: to pay a store or credit account; to purchase goods or services that the participating retailer is not permitted to supply to you by law in the location the sale is to take place.
When you order from a store using your Points, you accept the following general terms and conditions:
Delivery policy: The transactions are processed and, as the case may be, the orders are shipped or sent by email (valuable documents, for instance) within 5 working days except where otherwise specified in the product description. Delivery timeframes may extend up to 30 days. Delivery dates cannot be guaranteed. Products can not be deliverable to postboxes and the store declines any liability in the event of failure to deliver due to an incorrect address, absence of the recipient, customs problems or in the event of force majeure.
Return policy: Unused products may be returned in compliance with the applicable general terms and conditions, i.e. in their original packaging at the purchaser's expense. Any damage observed after opening the parcel and examining the goods must be reported to the relevant parcel service and to the partner within 48 hours of delivery so as to trigger the replacement or repair process. If you receive damaged products, make sure you always keep the shipping boxes and documents until your request has been received and satisfactorily processed. The return Policy may differ, so please check the Terms and Conditions of the product you purchased in relation to the merchant.
Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
Purchases with your Gift Card: You may purchase goods from the participating retailer stated on the Gift Card by selecting the goods and taking them to the point of sale operator in the participating retailer’s stores. The operator will instruct you to swipe your card in the pin pad, and then enter the Access PIN into the pin pad. The transaction will be completed when the balance has reduced on your Gift Card. No change will be given: any remaining balance on the card can only be used in whole or part against future purchases.
Please allow 14 working days from the date of your order before raising an enquiry.
For any issues with a gift card that you have already received, please contact the retailer directly using the details on the back of your gift card.