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Download the app
App Store
Google Play Store
Facebook
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LinkedIn© Velocity Frequent Flyer Pty Limited ACN 601 408 824
Velocity Rewards Store hosted by Collinson
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Details
Elevate the everyday with our Thrive™ 600ml Tumbler. Designed with an integrated non-slip bumper and a leak-proof lid, you can travel easier than ever before. Just toss it on the tailgate if the swell picks up and you need to paddle out in a hurry, or stick it beside the campfire without worrying about one misplaced step spilling your whole drink. The vacuum-insulated steel construction will make it your go-to for refuelling on roadtrips, keep your cocktails ice-cold, and ensure you stay hydrated all day long. It's the ultimate way to re-imagine your daily routine.
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How to redeem your reward
After the purchase you will receive a confirmation e-mail. Very Long River will send the product to you within 10 working days
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Contact
This reward is being supplied by Very Long River. For delivery enquiries only; please contact the below email address.
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Terms and Conditions
Velocity Frequent Flyer Terms and Conditions apply.
Merchant general terms and conditions
When you place an order on the Velocity Frequent Flyer store, you enter a buying agreement with the merchant and accept the following Terms and Conditions:
Delivery policy: Rewards Store orders are usually delivered within 14 working days (excluding public holidays) of the order being successfully processed (i.e. Points and any cash payment are received). Delivery dates cannot be guaranteed, and delivery timeframes may extend up to 30 days. Products cannot be delivered to post boxes and the store declines any liability in the event of failure to deliver due to an incorrect address, absence of the recipient, customs problems or in the event of force majeure.
In case of delayed shipments due to incomplete member details, the retailer will attempt to contact the member to update delivery details. If no resolution has been made after 3 attempts, the retailer will cancel the order, and the member and Collinson (host of the Velocity Rewards Store) will be notified accordingly. Any cash payment towards the product will be refunded to the debit/credit card the member used and any Points redeemed by the member for the product will be returned to the member’s Velocity account (excluding all delivery charges).
Return policy: Refunds or replacements aren’t provided if you change your mind or make a wrong selection. Please carefully check your order before buying through the Rewards Store. Subject to your non-excludable statutory rights, products won’t be replaced if stolen, lost, damaged, destroyed or otherwise altered after delivery. Please inspect a product as soon as possible after delivery to confirm it matches the description provided and is of acceptable quality. Any damage observed after opening the parcel and examining the goods must be reported to the relevant parcel service and to the partner within 48 hours of delivery so as to trigger the replacement or repair process. If you receive damaged products, make sure you always keep the shipping boxes and documents until your request has been received and satisfactorily processed.
Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.